Happy customer

Apr 18 2022

Rating: (5 / 5)

Very quick response, great service.

Marisol

Apr 18 2022

Rating: (5 / 5)

We got locked out of our car and they were there under 10 minutes. What a sweet man. Very grateful. These people are hard workers and you can really tell. Thank you for helping us out.

Greer Wallace

Apr 18 2022

Rating: (5 / 5)

Awesome service! Quick response and very professional job. Courteous and pleasant. Reasonal pricing. I highly recommend them!!!

Alex

Apr 18 2022

Rating: (5 / 5)

Yeah I don’t know about the first review either ….when I called all I experienced was rapid service could’ve been frame of time or day but they were there within the hour which I was very surprised about the rapid Service…. And I have been a member of AAA for 13-14 years I think…

Austin

Apr 18 2022

Rating: (1 / 5)

They stood me up for hours and wanted to come 3 hours late . No call no show

Laura M

Mar 13 2020

Rating: (1 / 5)

I have been a member of AAA for nearly 20 years and its very unfortunate that they are cutting corners contracting services from this company. Being locked out of my car, I called AAA and they referred to A-1 Lock & Key. Their employee used a tool and proceeded to unlock the driver’s door near the handle. I heard a cracking noise but the door did not open.

Then he moved closer to the lock and opened it. It was done very fast, I wanted to tip him but gave me no time since he left in a hurry. I understood his haste when I noticed that the interior door handle was broken. I called AAA and explained the situation and they gave me A-1 Lock & Key contact info. Michael Jr came to see the damage few days later, and told that they would investigate what happened with the employee who unlocked the door. After 10 days of no reply and run around, I managed to talk with Michael. Incredibly he accused me for causing the damage to my door. Sarcastically, he wished me luck. The damages to my car caused by this inept "professionals" (parts & labor) are about $180. So if you get locked out, maybe its going to be cheaper if you break your window with a brick before calling this people.

Drew Mcclain

Oct 1 2019

Rating: (3 / 5)

Finding a best & reliable Cerrajero in Miami doesn’t need to be tricky. Alpha And Omega Locksmith Company in Miami is working since 1998, providing locks solutions to Miami customers efficiently. This company is licensed, insured, and bonded, having 20+ years of experience helping customers keep their home and businesses secured and accessible.

Unhappy customer

May 17 2019

Rating: (1 / 5)

When you get their service through aaa, it is horrible. They left the customer on the roadside for4.5 hrs. They played game in order to put the orders in line. If people have some common sense would think that the reason we need lock smith because we lost the car key.

If we lost the car key, everything is locked inside the car. How in the hell they think they can call back to get whatever extra information they need. Then they claimed since they could not reach us and canceled the rescue order by themselves and leave the aaa customer stranded in the street.
When i called aaa again, aaa made me to start over n placed the order again which means i wasted 1 hour waiting for nothing and had to wait for another hour. I placed the order at 6pm and got blew off without being notified.
I was forced to place 2nd order at 7pm and was promised to get the latest service by 8:15pm. This damn company contacted me after 15 mins and said they would be there about 45 mins.
After 45 mins it became another 30 mins. They finally showed up at 10:30 pm. That was 4.5 hours. Do you call this professional quality service ????? Or this is because they only make $10 off the customer because we use aaa????? So for paying $10 difference, we were deserved to get horrible service???? If there is zero star for the rating, i will rate zero 🌟

Jorge Paredes

Feb 22 2019

Rating: (5 / 5)

I dont know about the first comment these guys came in like 10 min. I was offered a bottle of water and a business card by this young lady and i was totally satisfied with the service!

Luis Perez

Nov 3 2017

Rating: (3 / 5)

Very dissapointed. You guys are ussually ptetty good but not today. I have been waiting for you for the past 4 hours and it can still take another 2 or 3 hours for you to get here. Tonight you dropped the ball. Really bad. Not happy